When Fewer Customers Mean More

August 14th, 2008 Cally Robson

Who is your new idea or invention FOR exactly?

Most people assume it’s a good thing to develop an idea to suit as many people as possible.

If it’s for “everyone”, that means there’s a bigger market potential for the idea, right?

All you have to do is capture a teeny weeny slice of that potential?

Wrong.

Here are a few good reasons why it’s better to be brave and target a very specific end user for your new product or service…

  1. You’ll be able to pinpoint what your end user is most looking for. That makes it easier to specify the features you absolutely need to include, and even the key claims, if you’re considering a patent.
  2. You’ll save time and money by not deliberating about features that actually aren’t important.
  3. Successful promotion on the Internet is all about focusing on specific niche users and reaching them through the keywords they search on.
  4. You’ll be able to explain your concept to others quickly and clearly, winning you more credibility, support, funding or whatever you’re looking for.
  5. You’ll avoid getting tangled up choosing the most appropriate name and logo for your product or service (this can take far more out of you than you’d ever believe!).
  6. Writing your blog or marketing copy for web or print will be much more straightforward.
  7. Dilemmas won’t paralyze you because you’ll have more clarity making the right decisions.
  8. When you stray off course, remembering your end-user customer will bring you right back on track quickly.
  9. You’ll feel a lot more confident and motivated in yourself, which means you’ll ride the inevitable highs and lows and ENJOY the process of turning your concept into a reality.
  10. Others will start to see you as an expert in a particular area – which is especially valuable these days with social marketing playing a big role on the Internet.

Don’t get me wrong.

We’re not saying that your idea won’t work for everyone.

It’s just that picking a specific end-user to work towards, maybe by gender, age-group, lifestyle, interests, or particular needs, makes for a product or service that is quicker, easier and less costly to develop and market.

So a new range of eco-cleaning products might work for every household in the land. But one targeted at families with under-fives could have a very specific appeal AND still be enormously successful.

Or an alternative to the computer mouse might be good for everyone on the Internet, but one aimed at people suffering from RSI will find its way to market much quicker.

It’s an odd thing to grasp, but when it comes to deciding who your new idea is for exactly, less really will mean more.


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Sharing Your Questions. And Your Answers.

July 9th, 2008 Cally Robson

I was working on a hunch when I set the next free telecall for Invention Intelligence members as OPEN SESSION. BRING A TIP. ASK A QUESTION.

[It’s on Friday 11th July 2008, 10am BST. If you’re not getting our emails already, sign up here for free to get the dial-in details for this and other teleseminars.]

Yes, we all have questions, questions, questions about the best ways to develop a new product idea or invention, or what to do to get a new business idea off the ground.

But each of us often completely undervalues the knowledge we have already. We are blind to it.

I’m not talking about experts here. Or people who’ve studied something for years. Or enthusiasts.

I’m talking about each of us “ordinary” people.

“One man’s rubbish is another man’s gold”, I think the saying goes.

I know that I certainly get a lift when someone asks me a question and I share knowledge and pointers that I’ve come to take for granted.

Usually it’s simple stuff, like how to change the start-up page in your Internet Browser so you don’t have to look at MSN at least once day! Sometimes it’s more specialist, like how do you begin to put together a video demo for your product and get it on your website. Or even what’s the best way to get yourself a website in the first place.

Sometimes I even startle myself with the obscure information I can come out with around developing new ideas and inventions. I just don’t know I know it!

It occurred to me that we’re all getting more conscious of re-using and recycling physical objects these days. You only need to look at the reach of Freecycle or eBay. But we’re not yet in the habit of recycling the INFORMATION we hold.

And of course, even when we share knowledge, we can’t lose it, either. In fact, we’re only likely to get more helpful information in return. “Whatever you give comes back to you. Whatever you take will not stay with you.”

In the business of inventing and innovation, I’m continually struck but how much people have to share, no matter how far along the path they are. And how much they are eager to share their experiences and insights when they’ve “made it”.

So this telecall means a lot to me. It feels like a small but significant stepping stone towards the “Give and Take” ethos that underpins the fully functional membership site we’ll launch later this year.

But even now, feel free to join us or post your questions, and your answers, below.


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The Cost of Developing An Invention

July 7th, 2008 Cally Robson

Something is in the air this week around getting into inventing for a living. Two people have brought up questions around the costs of getting an invention off the ground.

“Here’s a question any Inventor gets stuck with. What money do I need to make my start on making Inventions for a living? Have YOU some figures on an average sum of money to start the Invention/Prototype/Invention Fairs/Licensing cycle?”

Of course there are no helpful answers out there because this is a “How long is a piece of string?” kind of question. You could add in width of the string, and stretchiness too, just to show how involved the answer would have to be to anywhere near hit the mark.

The unhelpful answer is most likely between £500 and £50,000 (US$1000 and $100,000) just to get started, depending on the nature of the product. But actually, ANY answer would be wrong as soon as it’s uttered, because the development options for a new product concept would be constantly changing, along with the associated costs.

You could take it as an indicator that in its previous programmes the independent NESTA in the UK shelled out £30,000 to each of its Creative Pioneers just to get started, AND threw in a generous amount of training, workshops, and mentoring to keep it’s young stars on track.

But, in the spirit of being boldly helpful, and for the sake of argument (post your comments if you know otherwise), here’s my attempt to at least map out some potential costs. I’ve included them in UK£ sterling. For US$ dollars you could multiply by 2 and still be about wrong.

1) Initial research using online databases to check for originality in terms of patents/ design right/ trademarks - £0 if you Do-It-Yourself, which is the better way anyway.

2) Initial market research using the web and amazing free resources within the Business & IP Centre of the British Library in London - £0 if you DIY. Local libraries in the UK usually have SOME business information available, but nothing like the reach of material at the BIPC.

If you can’t reach materials, you won’t find much of any use openly available on the Internet. So you COULD pay a trusted outfit to do some research for you, but make it clear and precise what you want to know. I’d trust Graham Parker and Peter Bissell of www.abettermousetrap.co.uk because they’ve been in the business for decades and really know their stuff (I wholeheartedly recommend their book, the Business of Invention, too). Their standard assessment price is £295. Just be aware that there’s nothing like doing the research yourself for setting you up for later.

3) Add £200 for requesting a later expert search from information specialists at the British Library (you don’t have to be UK resident). Tremendous value that can save you loads on asking your IP attorney to do it for you.

4) Remember that you’d be wise to visit specialist exhibitions in the area of your idea to do market research, well before you think of taking a stand yourself. Budget a couple of hundred for that, depending on whether they are abroad from you.

5) Writing your idea out AKA a business plan - £0 (you should at least attempt to do the first outline yourself)

6) Do-It-Yourself prototyping (recommended, as far as you can possibly take it) – say £50

7) Preparation of professional CAD (Computer Aided Design) drawings, if needed – say £800 upward

8 ) Costs for the patenting process might start at a modest couple of thousand pounds, but over time and territories, the bill could add up to tens of thousands, even hundreds. This document from international patent and trademark attorneys, Frank B Dehn, is well worth a read. It’s about the most transparent and clear on the costs and process that I’ve come across.Remember though, Frank B Dehn’s document only describes the thousands needed for protecting your IP. Selling, or licensing, your product innovation has a whole different set of costs.

9) Lawyers that specialize in licensing don’t come cheap either. You could be looking at anything from £2000 upward, but from my experience, getting to a good licensing deal with everything covered takes a tremendous amount of time and expert knowledge about the particular area. Every deal is different, so every clause in a licensing agreement is bespoke. Think in terms of £10,000 upward.

10) If you’re planning to travel to key international fairs and conventions to get exposure for your invention, let’s say you could budget £500 to £5,000 upward for that.

11) And so far I’ve completely missed the not-so-small area of basic prototyping of your concept. Let’s say you have a straightforward idea, and you’ve DIY’d a prototype a lot yourself already. You might set aside £800 for getting it translated by a model maker, rather than doubling that or more for a product design expert.

Getting to a more finished prototype and producing more iterations (stages) of a complicated or technical, could run up bills of £10,000 quite easily. Tens of thousands if you’re working towards a test production prototype.

12) And we haven’t even talked about the thousands you would need for creating a logo design and brand, even if you’re not intending to manufacture and package the thing up yourself.

Getting to be quite a bill isn’t it? Time for some good news…

13) Whereas once upon a time, about a couple of years ago, it was the done thing to spend thousands on advertising in print media, nowaday’s you’d be mad to ignore the reach and low cost of creating a presence online.

You could create a blog for nothing, in minutes, and build a website for next to nothing in a day or so. AND start driving traffic to it for pence straightaway. Not to mention a snappy demo for YouTube.

These days, getting top rankings for search terms in Google doesn’t need to cost the thousands I’ve heard of people paying either.

As with so much of developing your invention or product innovation, the quality of the results are often proportionate to the DIY effort you put in, not the money you spend.


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Design Competitions - Read the Smallprint

June 26th, 2008 Cally Robson

I always say it doesn’t harm to enter for an award or grant funding so long as it doesn’t sidetrack in a big way from you actually developing your idea.

There’s another key proviso.

So long as you don’t lose control or ownership of the Intellectual Property in your invention or innovative product or service in the process.

Case in point - the third design competition for Japanese retailer, Muji, is open for entries next month (1 to 31 July 08).

Now I really like Muji’s innovative take on a lot of everyday household items. I really like their eye for popularizing current design trends and watching out for the environment.

But I’m hugely disappointed to read in the competition’s small print…

“All intellectual property pertaining to the prize winning articles including copyright is surrendered to Ryohin Keikaku [Muji’s parent company] on acceptance of the prize. ”

Unless you’re working to a daring and huge IP game plan along the lines of losing ownership to one of your brilliant commercial ideas in order to give shine to the even better ones you know you have up your sleeve, entering the Muji Award International Design Competition amounts to IP suicide.

They say the theme for this year’s competition is “Found Muji”. Found and lost, more like it.


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The Entrepreneurial Personality

June 19th, 2008 Cally Robson

Two happenings make it a good time to be focusing on what turns natural innovators into driven entrepreneurs:

  1. Our very own Deb Leary was awarded an OBE in the Queen’s Birthday Honours list last weekend, for services to Entrepreneurship and her local community.
  2. NESTA (the National Endowment for Science, Technology and the Arts) hosted the launch and a panel discussion around Dr Elizabeth Chell’s revised edition of the Entrepreneurial Personality (Psychology Press, May 08).

In Deb’s case, she had just qualified as a lecturer in English studies when the idea for a new kind of forensic stepping plate struck her and then grew into a full entrepreneurial seizure.

I think it’s safe to say she hasn’t had time or inclination to look back since. Both Deb and her company, Forensic Pathways, have won many awards for innovation and entrepreneurship in the last 4 years, and she devotes a large proportion of her time to sharing her experiences and helping others follow suit.

For anyone who knows Deb or has heard her speak, it’s easy to see the top 5 entrepreneurial characteristics that Dr Chell has picked out from the 20 she has identified in her work over the last 20 years.

  1. Natural creativity
  2. An inbuilt self-confidence
  3. Enormous drive and energy
  4. Ability to identify and manage risk
  5. A sense of leadership

The list is no big surprise.

What IS interesting the sea-change happening in current thinking.

Even a couple of years ago there was a common belief that entrepreneurs were born and not made. Now, it’s fascinating to listen to NESTA’s panellists talking about projects that are actually happening to help develop creative innovators into entrepreneurs, social or “selfish”.

The key of course, is to let the natural innovators discover for themselves, by copying from role models, by making mistakes and trying again, by having someone bring out the characteristics in themselves.

The cornerstones to what we’re building here at Invention Intelligence, in fact.

As an independent body backing research into and advancement of innovative behaviour in the UK, NESTA is very interested in current thinking and practices. Look at their new projects and you’ll see there’s a combination of the experimental and the down-to-earth pragmatic about NESTA’s varied work that puts it in synch with the pace of change the Internet and digital revolution are forcing on business and innovation globally.

I’ll certainly rate anything or anyone that’s pushing the envelope on ways to catalyze natural ideas people into entrepreneurial leaders. Obviously Queenie does too.


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